Key Takeaways: 

• What is UPI ID? - UPI stands for Unified Payments Interface, enabling instant money transfers via smartphone. 
• Creating UPI IDs: Step-by-step guides for setting up UPI IDs on Google Pay, Paytm, PhonePe, and via *99#. 
• Finding UPI IDs: Instructions for locating your UPI ID on various apps. 
• Sending Money: Detailed process for sending money using UPI ID. 
• Features & Benefits: Secure, real-time transactions, accessible on basic phones, supports micropayments, and 24/7 availability. 
• Security: UPI PIN and app-based controls enhance transaction security. 
• Usage FAQs: Addresses common queries about UPI transaction limits, fees, and safety. 

Are you familiar with UPI but unsure about its precise purpose or how it works? You're not alone! Many people, especially those unfamiliar with technology, might feel overwhelmed by the new terminology and apps. But don't worry! This tutorial aims to help you understand UPI. 

What is a UPI ID? 

UPI stands for Unified Payments Interface. It's a system that lets you send and receive money instantly using your smartphone. Developed by the National Payments Corporation of India (NPCI) and overseen by the Reserve Bank of India (RBI), UPI makes digital payments safe and easy. 

How to Create a UPI ID? 

Register your mobile number and bank account with any UPI-enabled app, such as PhonePe, Google Pay, Mobikwik, Paytm, etc. 

How to Create a UPI ID in Google Pay? 

1. Open the Google Play app on your smartphone. 
2. Tap on your profile picture in the top right corner. 
3. Select the Bank Account section. 
4. Choose the specific bank account you want to link with UPI. 
5. Find the "Edit" option next to "UPI ID" and tap on it. 
6. Click on the "+" symbol to create a new UPI ID. 

How to Create a UPI ID in Paytm? 

1. Get started by downloading the Paytm app 
2. Open the Paytm app and sign in using your mobile number. If you're new, you can register as well. 
3. Choose your bank from the list shown on the app. Make sure your mobile number is registered with the same bank account. 
4. The app will automatically fetch your bank account details. 
5. Create a UPI PIN. You'll need your debit card information for this step. 
6. Once the verification is complete, your UPI ID will be generated. 

How to Create a UPI ID in PhonePe? 

1. Get started by downloading the PhonePe app. 
2. Open the PhonePe app and sign in if you already have an account, or register if you're new.  
3. Once logged in, tap on your profile picture in the top left corner. 
4. Look for the "Payment Methods" section and click on the option to "Add bank account." 
5. Choose the specific bank account you want to link with UPI from the list displayed. 
6. You'll see the option to create a UPI ID for this account. 
7. Tap on "Proceed to add" to initiate the UPI ID creation process. 
8. Once completed, your chosen bank account will be linked and your UPI ID will be created. 

How to Create UPI ID through *99#? 

1. On your mobile phone, dial the code *99#. 
2. Choose your preferred language from the available options. 
3. Enter the first four digits of your IFSC code or your bank's name. 
4. Select the specific bank account you want to link with UPI. 
5. Provide the last six digits of your debit card and its expiry date. 
6. Create a UPI PIN. This PIN will be used to secure your UPI transactions. 
7. Verify your UPI PIN by entering it again. Once confirmed, your UPI ID will be created. 

How to Find a UPI ID? 

Once created, you can access your UPI ID on the UPI app. 

How to Find a UPI ID in Google Pay? 

1. Launch the Google Play app on your smartphone. 
2. Tap on your profile picture located in the top right corner. 
3. Select the bank account that has the UPI ID you're looking for. 
4. Your UPI ID will be shown under the section labeled "UPI IDs" 

How to Find a UPI ID in PhonePe? 

1. Start by opening the PhonePe app on your phone. 
2. In the top left corner, tap on your profile picture. 
3. Select the bank account linked to the UPI ID you're looking for. 
4. You'll find your UPI ID displayed under "UPI IDs." 

How to Find a UPI ID in Paytm? 

1. Download the Paytm app. 
2. Tap on your profile picture. This is usually located in the top right corner 
3. Your UPI ID will be displayed prominently on the screen.  

How to Send Money Through UPI ID? 

1. Open your UPI app: Enter your PIN to log in and tap on "Send Money." 
2. Choose a method: You'll see options like mobile number, bank account, or UPI ID. Select "Pay UPI ID." 
3. Get the recipient's UPI ID: Ask the person you're paying to share their UPI ID beforehand. 
4. Enter the UPI ID: Once you have it, enter the recipient's UPI ID carefully. 
5. Verify details: If the ID is valid, the app will show the recipient's name and details. If not, you won't be able to proceed. Double-check and re-enter the correct UPI ID if needed. 
6. Select your account: Choose the bank account you want to transfer the money from. 
7. Review and proceed: Tap "Proceed" to confirm the transfer details. 
8. Enter your UPI PIN: Enter the UPI PIN linked to the chosen bank account. 
9. Money sent! Once you enter the correct PIN, the money will be instantly transferred to the recipient's bank account. 

Features and Benefits of UPI ID:

1. Trusted Network: Backed by the National Payments Corporation of India (NPCI), UPI guarantees a secure and reliable platform for fund transfers. 
2. Instantaneous Transactions: Forget waiting days for transfers! UPI enables real-time transactions, ensuring immediate credit to the recipient's account. 
3. Widespread Accessibility: Unlike traditional methods, UPI doesn't require a fancy smartphone or constant internet access. Basic USSD services on feature phones can also facilitate UPI transactions with slightly less convenience. 
4. Micropayments Made Easy: Need to send a small amount? No problem! UPI lets you send payments as low as Rs. 1, making it ideal for everyday transactions. 
5. Enhanced Security: Using UPI IDs eliminates the need to share sensitive bank account details, significantly reducing the risk of fraud. 
6. 24/7 Convenience: Unlike banks with limited operating hours, UPI transactions can be made anytime, day or night, ensuring seamless financial management. 

Common Mistakes Seniors Should Avoid with UPI

Using UPI can be very convenient, especially for everyday transactions like paying bills or sending money to family. But it’s also important to stay alert. Here are some common mistakes you should avoid to keep your money and personal information safe.

1. Security and Fraud Avoidance

Some of the biggest mistakes come from not knowing how scams work or trusting the wrong person. Here’s what to be careful about:

• Never share your UPI PIN with anyone. Even if someone says they’re from the bank or customer care, do not give your PIN. Legitimate banks will never ask you for it.

• Do not enter your PIN to receive money. A UPI PIN is only needed when you are sending money, not when someone is giving you money. If someone tells you to enter your PIN or scan a QR code to receive payment, it is likely a scam.

• Avoid clicking suspicious links or downloading unknown apps. You may get an SMS or email with a link asking you to confirm something. Do not click it unless you’re sure it’s safe. Only install UPI apps from trusted sources like the Google Play Store or Apple App Store.

• Do not respond to fake calls or messages. Scammers often pretend to be from your bank or the government. If you get a call like this, hang up and call the official number listed on your bank’s website.

• Avoid using public Wi-Fi for UPI payments. Free public Wi-Fi can be unsafe. Always use your mobile data or a trusted, secure network when making payments.

2. Transaction Errors

Mistakes during the actual transaction can also cause problems. Here's how to avoid them:

• Double-check receiver details. Before sending money, confirm the recipient's phone number, name, or UPI ID. If possible, use a QR code to make sure you are sending money to the right person.

• Check your bank balance before sending. If your account doesn’t have enough money, the payment may fail or get stuck.

• Choose a strong UPI PIN. Avoid easy numbers like your birth year or 1234. Pick something secure that only you can remember. If you forget your PIN, use the reset option in the official UPI app.

• Read all transaction messages and alerts. Keep an eye on your transaction history and bank statements. If something doesn’t look right, report it to your bank immediately.

Frequently Asked Questions (FAQs)

1. Are UPI transactions possible only during bank business hours?  

No! Unlike traditional bank transfers, UPI transactions are available 24/7. 

2. UPI transfer limit per day? 

The daily limit for UPI transfers can vary depending on your bank. However, most banks have a limit of Rs. 1 lakh per day 

3. Are UPI payments free or chargeable? 

The daily limit for UPI transfers can vary depending on your bank. However, most banks have a limit of Rs. 1 lakh per day  

4. Is there a way to view my transaction history?   

Yes, absolutely! You can easily view your transaction history within your UPI app. 

5. If my mobile is lost, can others access my bank account and make transactions? 

If you lose your mobile, block your mobile number so that no transactions can be made from it. Also, a UPI PIN is required to make any transaction via UPI. Since this remains confidential, nobody can make transactions through your lost mobile.

6. What is the difference between a UPI ID and my bank account number?

A UPI ID is like a shortcut name for your bank account. It looks something like yourname@bank and makes it easier to send and receive money without sharing your actual account number or IFSC code. It also adds a layer of safety, so you don’t have to type sensitive details each time you pay someone.

7. Can I have more than one UPI ID linked to the same bank account?

Yes, you can create multiple UPI IDs for one bank account. This is useful if you want to use one ID for everyday use and another for specific payments, without changing any bank settings.

8.  What is UPI 123PAY and how does it help seniors with basic phones?

UPI 123PAY is made for feature phones. You can use it without internet, through calls or *99#. Just follow the voice steps or dial the code, enter the amount, and confirm with your PIN.

9.  Are offline UPI payments through 99# as safe as app-based UPI?

Yes, they use the same secure systems. Your UPI PIN protects each payment. Just make sure to never share your PIN, and keep SMS alerts on for added safety.

10.  How do I know if a UPI payment request is genuine or a scam?

Always check the sender’s name. If it seems odd or too urgent, don’t act on it. Call the person directly to confirm. Never approve requests from unknown sources.

11. What should I do immediately if I suspect UPI fraud on my account?

Block your SIM, change your UPI PIN, report the issue through your UPI app, and call your bank to freeze transactions. Watch your account closely and file a complaint quickly for refund help.

12. Which UPI apps have the simplest interface for senior citizens?

Apps like BHIM, Google Pay, and PhonePe are simple to use. Start by downloading them only from the official Play Store or App Store on iPhone.

13. What settings should seniors enable in UPI apps to stay safer?

Turn on SMS and app alerts, use biometric login if possible, and set a strong 6-digit UPI PIN. You can also set daily limits and make sure the app logs out automatically.