Membership to GenS is available to individuals aged 60 and above, residing in India or abroad provided they submit age proof (Government certified documents are required).
No, by registering on the GenS app you are a guest / registered user. A genS member is a 60+ individual who has registered and subscribed to a GenS annual package.
The GenS platform is designed for 60+ indivuduals. Individuals who are 55+ are permitted to join. As somone who is not yet 55, you are welcome to browse the app and cosume the free content.
Yes, gifting is encouraged. You can gift a membership to a loved one. Silver (Basic) Membership has an annual charge of INR 990/- per year and Gold (Premium) membership has an annual charge of INR 4,900/- .
Silver (Basic) Membership has an annual charge of INR 990/- per year and Gold (Premium) membership has an annual charge of INR 4,900/- .
As a GenS member you will have free access to a number of services, live events and shows. In addition, you will be entitled to discounts / deals from our service and product partners.
As a registered user you are welcome to browse the app and consume the free content but you will not have access to any of the discounts or members only live content.
Yes, you need to register to explore the app.
We do not offer a free trial period on the GenS App. As as registered user who is not yet a member / subscriber, you are welcome to browse the app and consume the free content but you will not have access to any of the discounts or members only live content.
We do not offer a 30 day free policy on the GenS App.
Yes. As a registered user who has not yet taken paid subscription, you are welcome to browse the app and cosume the free content.
Upon cancellation of the Gen S Life Platform membership, the customer shall not be eligible for any refund of the Membership fee, including any GST or taxes paid. Memberships that have been gifted are also non-refundable. Please refer to the Refund and Cancellation Policy for further details.
Membership fees paid for the Gen S Life Platform are non-refundable in the event of cancellation by the subscriber, including any applicable GST or taxes. Gifted memberships are also not eligible for refunds. For more information, please refer to the Refund and Cancellation Policy.
The reason we have priced the annual membership at 990/- is so that it is accessible to everybody. For the underserved our Section 8 company SilverStars Foundation has a whole range of services.
The GenS app is available on iOS and Android devices. All you need is a smartphone and an internet connection. The app can be dowloaded from the App Store (IOS device) or Google Play Store (Android device). The web version of the app will be accessible on desktops and laptops. Web App Link…
IOS and Android Smartphones are compatible with the GenS app. The GenS app can also be accessed from desktops and laptops at this link
Every 60+ individual can download the GenS app and subscribe to become a GenS member.
To subscribe to the GenS app, you will need to download the app and follow the onboarding process. After subscribing to an annual plan you will be a subscriber / member of the GenS community.
Yes, individuals aged 60 and above can enjoy our membership benefits regardless of their location. The app is available globally for download. Live events and shows can be accessed online. Our services are available Pan India.
Yes, the GenS app has been designed exclusively for 60+ individuals keeping in mind their specific requirements.
Yes, the GenS Life app has been designed exclusively for 60+ individuals, who may not be tech savvy. We also have a series of films to help you with your onboarding and if necessary, you could always call our helpline 1800220060. (available from 10am to 6pm, Monday to Saturday) or email us at support@gens.life
In case there is something you need assistance with, we request you to reach out to our helpline 1800220060 or email us at support@gens.life
We value your feedback! If you have any suggestions or comments, please feel free to write to us at support@gens.life
For logging into the app an OTP will be sent to your mobile phone. You do not need to remember a password. Also, you could choose to stay logged in.
In case you are not satisfied with the service, you can share your feedback by writing to us at support@gens.life. GenS can facilitate you in resolving your complaint, however, you must remember that services are taken directly from the service provider and it is the service providers responsibility to comply to the terms and conditions of the services provided with them.
In case you are not satisfied with the service, you can share your feedback by writing to us at support@gens.life. GenS can facilitate you in resolving your complaint, however, you must remember that services are taken directly from the service provider, and it is the service providers responsibility to comply to the terms and conditions of the services provided with them.
Yes, we are GDPR compliant and governed by a very strong privacy policy. Your information is safe with us and will only be utilised for the purpose for which it has been provided.
A working mobile network/Wifi will be essential to avail any of the services
The member can be logged into only one device at any point of time.
We strongly urge you to use your individual member login to make maximum use of the experiences, services and engagement opprtunities provided on the GenS app.
We provide individual subscriptions. Keeping in mind the privacy of your information and that of all other members on the GenS app, we strictly do not allow sharing subscriptions with others.
Yes, everyone can download and browse through the GenS platform as a registered users. Subscription is open only for 60+ individuals.
The GenS app offers multiple features in terms of specially curated content, services and events specifically meant for 60+ individuals.
The app will feature content exclusively curated by GenS for the 60+ based on comprehensive, in-depth research. There will also be content that has been endorsed by experts, thought leaders, and experienced individuals. Content will cover diverse areas such as health, fitness, tech, legal, finance and other critical areas that the cohort may not want to address openly.
Subscribed members can enjoy access to a wide variety of live online and offline events. On a weekly basis there will be live online Comedy, Music and Movie Shows, Expert talks from leading doctors and Special weekend shows. Our dedicated team is making sure that live events in the area of entertainment, health, fitness, technology, finance are continuously being added.
At present, we are only covered in some cities: Mumbai, New Delhi NCR, Bengaluru, Pune, Goa and Coimbatore. We will soon be expanding to other national and international locations.
The Gens App aims to serve as a comprehensive hub for all essential services providing value and convenience to its members. With this guiding principle GenS has partnered with organisations that offer services for physical, mental, emotional, financial and social well-being.
As a GenS subscriber, you will have access to a range of special offers on services for senior citizens.
It is entirely up to you. We will ensure that you meet interesting people of your age group from across the world. However, we encourage members to be cautious when dealing with friends they may have made on our platform. The Platform carries no responsibility for any committments members may have made towards each other.
Absolutely, we have a specially designed community section on the app where you can make friends and connect with like-minded individuals who share similar interests and hobbies. However, we encourage members to be cautious when dealing with friends they may have made on our platform. The Platform carries no responsibility for any committments members may have made towards each other. The community section will be accessible only by subscribed members.
It is entirely up to you. We will ensure that you meet interesting people of your age group from across the world. However, we encourage members to be cautious when dealing with friends they may have made on our platform. The Platform carries no responsibility for any committments members may have made towards each other.
